21 lines
1.3 KiB
XML
21 lines
1.3 KiB
XML
<?xml version="1.0" encoding="UTF-8"?>
|
|
<!DOCTYPE mapper PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN" "https://mybatis.org/dtd/mybatis-3-mapper.dtd">
|
|
<mapper namespace="com.zioinfo.mall.cs.mapper.CsMapper">
|
|
<select id="findByOwner" resultType="com.zioinfo.mall.cs.MallCsTicket">
|
|
SELECT * FROM mall_cs_ticket WHERE owner = #{owner} ORDER BY id DESC
|
|
</select>
|
|
<select id="findAll" resultType="com.zioinfo.mall.cs.MallCsTicket">
|
|
SELECT * FROM mall_cs_ticket
|
|
<where><if test="status != null and status != ''">status = #{status}</if></where>
|
|
ORDER BY id DESC
|
|
</select>
|
|
<select id="findById" resultType="com.zioinfo.mall.cs.MallCsTicket">SELECT * FROM mall_cs_ticket WHERE id = #{id}</select>
|
|
<insert id="insert" parameterType="com.zioinfo.mall.cs.MallCsTicket" useGeneratedKeys="true" keyProperty="id">
|
|
INSERT INTO mall_cs_ticket (owner, order_no, category, subject, content, status)
|
|
VALUES (#{owner}, #{orderNo}, #{category}, #{subject}, #{content}, COALESCE(#{status},'OPEN'))
|
|
</insert>
|
|
<update id="setSr">UPDATE mall_cs_ticket SET itsm_sr_id = #{srId} WHERE id = #{id}</update>
|
|
<update id="setAiReply">UPDATE mall_cs_ticket SET ai_reply = #{aiReply}, status = 'ANSWERED' WHERE id = #{id}</update>
|
|
<update id="updateStatus">UPDATE mall_cs_ticket SET status = #{status} WHERE id = #{id}</update>
|
|
</mapper>
|